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Customer Reviews.

sales

5

Louis Thompson is at the helm of the dealership and I find he has exceptional product knowledge, which gives the customer great confidence.

13 June 2018

service

5

I was given a convenient appointment quickly, it was seen to while I waited, staff were very pleasant and waiting area comfortable

12 June 2018

service

3.5

very satisfied

07 June 2018

service

5

Kathy and the team at Williams Manchester are second to none - great experience and fantastic service

05 June 2018

service

5

Staff friendly and helpful.

05 June 2018

service

5

Friendly, professional attitude, did the job well and quickly.

30 May 2018

service

5

Simple to deal with no hassle

28 May 2018

service

5

Felt confident that my car was in good hands and that the service would be of a high standard, everything regarding the service was properly explained to me.

28 May 2018

service

5

Very supportive and informed staff

25 May 2018

service

5

Kept me up to date with what was happening with my car, provided timescales which helps me plan my day, very reliable

23 May 2018

service

5

I was advised that everything was good with my mini and they even filled my wiper fluid.

21 May 2018

service

5

Quick efficient

21 May 2018

sales

5

Just first class

20 May 2018

sales

5

Although I had an issue with the car, everyone was keen to look after me whilst they resoved it

17 May 2018

service

5

Staff were open and honest

12 May 2018

service

5

Friendly and professional staff and a fantastic video tour of my car which gave me real confidence in the work carried out.

11 May 2018

service

5

Even charged and washed my car.

11 May 2018

service

4

Decent service and staff keep you informed. Take their time to explain what is wrong and possible symptoms.

10 May 2018

sales

4.5

Dealing with Williams Manchester is always a pleasant experience (sales & servicing). I would give them 5, but the car parking is still a nightmare (in spite of all the efforts with the east Manchester storage). Natalie was great!

10 May 2018

sales

5

Great customer service

10 May 2018

service

5

No hassle, very efficient.

10 May 2018

sales

5

no issues, nothing was too big a problem, felt they valued my custom

09 May 2018

service

5

Service experience was very smooth and painless. Staff were wonderful and I was offered tea/coffee/biscuits with a friendly smile which you do not often get these days

05 May 2018

service

5

I had a nail in tyre and they repaired it

03 May 2018

service

5

Everything was sorted and staff happy to help

03 May 2018

service

5

Routine service and software update completed in 3 hours

03 May 2018

sales

5

No pressure or cheesy sales from Phil just honest guidance to meet my needs with the car great advice given

27 April 2018

service

5

Greeted pleasantly, offered coffee, talked through the processes of the day.All servicing completed within agreed timeframe and a valeted car was given back to me ready to go again.Charming.

27 April 2018

service

5

Very very satisfied

24 April 2018

service

4

Helpful and knowledgeable

24 April 2018

service

5

Everything went with ease

23 April 2018

service

5

My car was sorted out and back to me in less than 48 hours despite the fact that I had no appointment booked and they were just squeezing me in.

21 April 2018

service

5

Friendly staff who kept me informed.

19 April 2018

service

5

Communication first class.

18 April 2018

service

4

Efficient & reliable service.

14 April 2018

service

5

Service receptionist was exceptionally helpful and extremely knowledgeable. She was a staff member down and still managed to deal with busy environment in such a helpful & professional manner! Offering refreshments & ordering taxis for customers

14 April 2018

sales

5

Felt valued, everything they promised happened

12 April 2018

service

5

Great & friendly service from Kathy - she's a credit to the brand; very friendly yet professional. Potential costs are given clearly and honestly, service is timely and you're kept informed of progress.

11 April 2018

service

5

My car was picked up as requested job completed was kept informed car dropped off, couldn’t of been any easier.

11 April 2018

sales

5

Staff were friendly and informative, efficient and polite.

10 April 2018

sales

5

Natalie was extremely helpful even sorting out my phone on the hands free and also my radio channels. Couldn't have been better.

09 April 2018

sales

5

Excellent customer service and attention to detail throughout the sales process

09 April 2018

sales

5

Very impressed with the way that Stacey handled my enquiry & purchase

09 April 2018

sales

5

Natalie went above and beyond to assist, she was helpful and friendly throughout.

08 April 2018

service

5

Completely satisfied with the service

03 April 2018

service

5

As above I couldn’t fault the experience. It was very personable and professional

03 April 2018

service

2

My car was worse that when I took it in. Returned immediately with it.

03 April 2018

service

5

I always know that they will be thorough and do a good job.

03 April 2018

service

5

He discussed all aspects of the service with me; kept me updated with timings and was helpful in every way - faultless service

03 April 2018

service

5

Great service on the day of service