Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

4

Fairly painless

08 September 2019

service

5

Efficient and progessional

03 September 2019

service

5

They replaced my batteries quickly and the price was not too bad.

02 September 2019

service

4

Well they changed the oil and a filter and washed it

30 August 2019

sales

5

Kept well informed throughout

28 August 2019

service

2

Booked car in for service and so booked MOT at the same time. Arrived with my car only to be told the service couldn't be done and I'd have to bring it back. Need to train staff as wouldn't have brought car to you just for MOT

27 August 2019

service

5

They were so helpful and nice when I was in a bit of a flap as my car was broken

24 August 2019

sales

5

Excellent service from Sam Lenny from initial contact through to after care - thank you!

24 August 2019

service

4

The Lady who received me in the morning was excellent and attentive. The gentleman in the afternoon less so. I don't think it's acceptable to have a customer come and sit in front of you for 2-3 minutes and carry on talking to a colleague.

22 August 2019

service

1

Unfriendly and unhelpful customer service. Poor communication meaning a delay with providing the service. Unacceptable given the fault was a factory fault.

22 August 2019

service

5

Team were fantastic. A warning light came back on after I had picked up the car and they resolved the issue swiftly. So even with this hiccup. The way it was dealt with still meant I was happy

21 August 2019

service

5

The centre kept me up-dated as to the expected length of time the work would take and completed ahead of the time initially quoted.

19 August 2019

service

4

It was all good, nothing to complain about, other than an extra (but required) charge

19 August 2019

service

2

Whilst the service was faultless as always the issue with the lighting of the central display and control display still remains so will have to go back to get it fixed.

19 August 2019

service

4

Friendly staff and fairly useful and honest advice

19 August 2019

service

3.5

Waiting area looks tired .

15 August 2019

service

5

Just good service all round.

13 August 2019

service

5

The repair were covered under warranty & staff made sure they were carries out before my warranty expired

12 August 2019

service

5

Excellent Service

10 August 2019

service

2

I'm satisfied the problem was taken care of but when asking the engineer was this something that happened often I was told it was so therefore when I visited the week before or rang about my problem I could have been told about this possible solution

08 August 2019

service

1.5

Had to ask three times for a call to book an appointment, still waiting for an answer on a map update for the car and valet post service was average

06 August 2019

service

1

Calling Mini is a challenge. It seems as though as soon as I mentioned a problem I wanted looking into, the call gets transferred to Service, they then transfer you to Parts who put you back to Service. Staff should listen to the whole request

04 August 2019

service

4

Very efficient

31 July 2019

service

5

As above - Jake in particular is really great!

30 July 2019

sales

5

I was kept fully up to date with developments and given regular phone calls to make sure I knew what to bring in etc

22 July 2019

service

3

As much as the work was completed was satisfactory, it took twice as long as I was told, and I was offered a wash for the car but had run out of time so I had to leave.

19 July 2019

service

5

As stated above

19 July 2019

sales

5

Overall end to end process was smooth

19 July 2019

service

4

Very helpful friendly staff

18 July 2019

service

5

Had an issue with my mini & they managed to fixed the issue on the same day

18 July 2019

sales

5

No problems, very easy to do

16 July 2019

sales

5

Very happy with Marks help and service

16 July 2019

sales

5

Alanna was really great could not of done better.

16 July 2019

service

4

Staff were competent, helpful and friendly.

12 July 2019

service

3

Every car that I have had and have serviced I always picked the car up and it had been valeted and made look like new and looks perfect.. just really couldn't believe when I collected the car

11 July 2019

sales

5

Excellent service - made to feel incredibly special by Sam Lenny

11 July 2019

sales

5

Great selection of vehicles, competitive prices & knowledgeable staff.

10 July 2019

sales

5

The whole experience was stressless they even allowed me one of their own cars to test drive.

09 July 2019

sales

5

3rd car from this branch, reliable people, sensible advice and culture.

09 July 2019

sales

5

Alana was awesome.

08 July 2019

sales

5

Great job

08 July 2019

sales

5

Great service, brilliant staff

08 July 2019

sales

5

Great centre, nice and clean and very approachable.

08 July 2019

service

5

Amazing service

07 July 2019

sales

5

Sam Markl at Williams Manchester Mini is an asset to Williams. Excellent customer service.

06 July 2019

sales

5

We were constantly updated via emails and phone calls which was fabulous. The teddy and sign was such a great touch and adds to the experience

04 July 2019

sales

5

Nice salesman who explained everything well and really pleased with my car

03 July 2019

sales

5

Dealership experience was superb. Sam the sales person I mainly dealt with was super-friendly and helpful, and seemed to share my enthusiasm for driving and cars. Always kept updated during the process and made to feel welcome when in the dealership.

02 July 2019

sales

5

All went smoothly

02 July 2019

sales

5

Delivered the car within the time they said.