MOT and service done promptly And a lovely clean car !!

Claire at the service department at Williams Mini, dealt with my service from arrival to when I picked the car up. She was fantastic and really cares about customer service and making the customer feel valued - she is an absolute credit to Williams!

Excellent service.

Value for money serv

Safe environment during current pandemic

The staff were friendly knowledgeable and helpful. The reception waiting are was spotless and social distancing regulations adhered to in a professional manner.

I did send feed back on the day via your website - friendly knowledgeable staff.

good service

Great service.

It was a very smooth process especially in these current times. I got a call the day before from the sam at the showroom telling me what to do. He was there when I dropped my car and picked it back up.

They made my visit very easy

Great staff and quick process

Claire Heaton and her colleague Sam were professional, cheerful and helped explain a problem I had with locking my car with great patience.

Fault diagnosed and resolved in a timely manner (under extended warranty). Dave (technician) obviously knows his Minis and Sophie is a first class customer carer and a pleasure to do business with.??

Williams arranged a hire car and sorted the problem out promptly

The process from start to finish was excellent. Clare was superb - a great ambassador for Williams MINI Manchester.

All down again to Allanah, a credit to your organisation and please pass my comments and thanks onto her

Completed everything as requested

Nothing was too much trouble. Any questions were promptly answered. Friendly staff

Professional contact from both sales and finance

Great, efficient service from Mark. Was kept up to date throughout the process and have no complaints.

Very happy with the standard of customer service staff are excellent at what they do making it a pleasure bringing my mini to you

All sorted documentation kept to time plenty of parking

Great service very quick

Fast service, polite workers, good knowledge of cars

Everything was ready for us

Service really good they look after your vehicle

Good value and reassurance mini service done by experts

Easy transaction didn't have to keep coming to show room which was good

Nothing could have been better .

Managed to also carry out the MOT at the same time excellent service

The lady who looked after me (Claire?) on the day was excellent. Her attention to detail and customer service faultless. Very friendly and efficient. My first visit to Trafford and I was highly impressed!

Abbie was great and very helpful from start to end

Excellent service considering COVID restrictions.

Kept up to date and always contacted by the same sales assistant. The car 'reveal' and walkthrough was great.

Abi Newton wanted to make it special, which she did, and made a point of contacting me a few days later to ensure everything we were still pleased.

Abbie Newton in Manchester was great. She was very helpful in sorting out a new PCP deal and dealing with my current one. Very organised and made the whole process really easy and enjoyable.

Really friendly and felt at ease throughout the process.

All works carried out and car valeted afterwards. A delay receiving the post service report but was received within 24 hours so no issue

I was impressed with the customer service & the email with the inspection report. The new set up at the Trafford Centre is excellent. I believe Mini are using the BMW service area at the moment & I was really impressed with the how it worked.

Very satisfied. It was quick and easy to book in a service and it was fairly priced

Dan our salesman dealt with us like a friend and not just a customer, made both myself and my wife feel very welcome. I have spoke to friends and said the service from everyone at this dealership is very good.

pleasant and cordial handover

Very professional service especially from Novella and Clare. I felt valued as a customer of Williams throughout the whole process.

Efficient and friendly service

Experience was fantastic. I felt I was the only person buying and I was all that mattered.

everything went well from me going in to "look" at the cars to buying one

From start to finish the service was seamless. Super efficient

Easy to book and follow procedure. Very efficient

Service was faultless