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Customer Reviews.

sales

5

Excellent service

31 March 2021

service

5

They phoned when the car was ready, good valet and they booked a taxi for me

31 March 2021

sales

5

Excellant

30 March 2021

service

5

Good efficient service Felt confident in the job done

24 March 2021

service

5

Exellent service

24 March 2021

service

5

Great service

23 March 2021

service

5

Staff were friendly, accessible and answered all questions to my satisfaction

23 March 2021

service

5

Did what was expected and car was cleaned

22 March 2021

service

5

Drop off service excellent Customer service excellent

21 March 2021

sales

4

Good communication throughout

21 March 2021

service

5

See above

21 March 2021

sales

5

But for Alanna's service, this would be a 2 due to the time to get the car but she made it acceptable, what a star

20 March 2021

sales

5

The customer service from all the team, especially Daniel was excellent.

16 March 2021

sales

5

Best part. Stacey did her best at showing me all the car given the circumstances.

16 March 2021

service

5

Always happy with the service I receive at mini

16 March 2021

service

5

The booking process,the dropping of and picking up the went very smoothly

15 March 2021

service

5

My car is running fab and was cleaned lovely

15 March 2021

service

5

A very efficient process

15 March 2021

service

5

Great organisation in the light of COVID restrictions. Very comfortable waiting area. Explanation of work done was useful and video provided of the service which is great

14 March 2021

service

5

Excellent service

14 March 2021

service

5

Claire was really helpful and friendly

14 March 2021

sales

5

It was easy

12 March 2021

service

5

Excellent communication. A delightful member of the Team was allocated to me and he was well informed and made sure the process was very smooth.

12 March 2021

service

5

Communication well, informed me every stage of the car fixing, very official and no mess about.

11 March 2021

service

5

Williams is amazing. Proper customer service. No persuading to carry out extra work. Kept to time and kept me informed. Will definitely use again.

09 March 2021

service

5

Never had any issues and all work is done in a timely manner

09 March 2021

service

5

All down to Claire, she was simply amazing

05 March 2021

sales

5

Because Alanna made sure everything was sorted before we got there & with covid I thought she did a fantastic job! Everything was smooth & easy..

02 March 2021

sales

4

COVID delayed the collection from pre Christmas to Feb, but I understand in normal times it would have been to the agreed timing.

02 March 2021

service

5

Prompt service and very friendly polite staff

28 February 2021

service

5

All round great service

27 February 2021

service

5

Feel valued as a customer and the service was fast and efficient

27 February 2021

service

5

Quick and easy

24 February 2021

service

5

No complaints at all with the service experience. All excellent.

22 February 2021

service

5

No problems or issues other than the fact I had to wait for 2.5 hours and there no coffee machines etc which I understand due covid but there wasn't even a water machine. I was spitting feathers so maybe mention when booking to bring drink

22 February 2021

service

5

Excellent

20 February 2021

service

5

Car was serviced,& MOTd, swift, efficient, all fully explained, staff were excellent

20 February 2021

service

5

I was greated with a smile when I arrived with my car and was told I could wait while the MOT was done. I was shown to a very comfortable clean waiting room.

20 February 2021

service

5

good and easy service

18 February 2021

service

5

All work carried out on time and as arranged

17 February 2021

service

5

Good all round service

17 February 2021

sales

4.5

Alana the salesperson was professional, most helpful and friendly

16 February 2021

sales

5

The whole process was well informed and well handled . i have never bought a car on line before with out seeing it . Abbie sent me full photos and a video . the other dealers did not even ring me back

15 February 2021

service

5

Very good service from both staff and mechanics

10 February 2021

service

4

a fantastic garage and facility, all professionally run. A little expensive to have a basic service but feel looked after.

10 February 2021

service

5

Excellent

08 February 2021

service

4

Took a lot longer than advised so I would not have chosen to wait had I known. However it is lockdown so still satisfied.

08 February 2021

service

5

5 star service

04 February 2021

sales

5

The service we received was excellent! From start to finish the process was slick especially given the restrictions in place due to COVID. Our car was

03 February 2021

sales

5

Very happy with the service