everyone was very friendly and professional, and everything was done when they said it would be

Got an appointment quickly. Sensor issue resolved on the day (2 hour wait). Sophie went above and beyond to get a fair deal on the cost given our loyalty to mini and the car only just being out of warranty.

very fast and easy process

The car was already available. I went in on the Monday and picked the car up on my next day off on the Friday

Extremely professional during this difficult time

Great car

Very satisfied

Mel was warm, welcoming and really helpful and professional

Covid prevented the full handover experience but was still well handled.

They talked us through everything and I like how they sent us a video going through what had been done on my mini

I recently got my car serviced however no one explained what got done and changed. I recently had a manufacturing problem and again wasn't told any details all I was told was to pick it up. Would of liked to be told what work had been done and why

My saleswoman Mel was lovely and very professional

Quick and efficient.

Easy booking process, courteous staff, good Covid-19 measures in place, prompt servicing.

The whole experience was faultless in these unprecedented circumstances

Very easy to book service and service completed in suggested time frame

Everything went to my satisfaction.

I had my car end of warranty service & MOT Everything was done as promised and the staff were helpful

very friendly and professional

Excellent communication and updates

Clear instruction and notification regarding attendance for service Efficient and pleasant front of house staff throughout. The service department were reliable and prompt and gave excellent service.

Very efficient and courteous .

Great premises, efficient Social distancing

Everything went to plan and the customer service was very good

Oil change being a new driver they explained everything to me and was so helpful

happy that my car is in the best hands.