Finished service on time and with courtsey

Vehicle is returned clean and I was provided with a clear and concise verbal statement of checks carried out and recommendations for the future ie tyre gauges

Brandon was really good at explaining everything and keeping me informed all the way along whilst my car was in the garage.

I was greeted with a welcoming hello, and was kept in the loop and each stage through a phone call, told me that they could get the part the very same day and have it fitted and the car returned back to me the very same day thats excellent

Stacey was really great, she didn't oversell anything which I dislike when buying anything new. She was just very real and relatable and very helpful

Purchase was very easy no hassle, especially during covid-19

Very good attentive staff

Brilliant customer service from start to finish

Timely and professional

Good all round service provided.

Very professional and covid secure

Everything was straightforward

Abbie was very understanding and ensure that I was not left without a vehicle. I really appreciate the support provided.

Went above and beyond

Claire, very welcoming, competent and efficient

Very professional service

The service and MOT were done while I shopped at the Trafford Centre. I was texted when it was ready.

The sales executive was excellent, keeping me regularly updated with the progress of the car right up until the car came into the showroom.

Stacey was a true professional. Kept us updated regularly about the delivery. She is a competent sales person and dealt with the process of sale/ purchase with aplomb, consummate skill and a lot of patience.

First Class Service Staff, did everything to make it easy to book and then to sort it all out.

Service was completed on time , no additional waiting time .Nice setting to wait for your car if you wish to.

Kept up to date with delivery information

Brilliant service

Always a very good experience, all very quick and friendly

Melanie was fabulous, really helpful, informative, patient with me and my questions

Felt I was well looked after. The teddy and umbrella on collection day were a nice touch

Overall very good service.

Jordan kept me updated on progress of my order. He listened to me and built the spec I wanted.

Melanie was brilliant, made everything easy. Kept me updated. The day I collected my Mini felt like a real special event. We were taken to a room where the car was slowly revealed to music and a light show. Lovely extra touches, really appreciated.

Lovely experience

Top service from a spec selection and deal.

always feel confident that work carried out on my car is done really well

Lovely friendly staff nothing is to much trouble

The service was done in the time they said it would be & I was kept updated throughout which was helpful as I was waiting around for the vehicle.

Excellent service

I always feel Claire on the service desk who I've met on several occasions really cares about her customers and gives fantastic personal service and service with a smile! You always know your vehicle will get well looked after.

Good Customer service and good attention to customers details and needs

Claire was very helpful in getting me booked in for the repairs of my car and communication was always clear and responsive as to the progress of the works undertaken.

Issues resolved and follow up to check on AC. Advice given on future service.

Good comms and hassle free, even if it did take longer than anticipated

I've had a few new cars over the years but nothings come close to the experience I receives from Alanna, she always kept me up to date on the progress of my order and told me at the earliest point. Can't fault her professional attitude

Can't fault the service, everything went very smoothly. Absolutely love the reveal too!

Everything done and no issues

service from Stacey at Williams - Mini Manchester. Was exceptional from beginning to end cant thank Stacey enough. She made the process effortless. I will definitely be returning to buy another mini.

Staff were friendly and helpful and had great knowledge of mini.

Sam kept me informed throughout the process, notifying me of any delays to delivery when applicable, along with updates on where it was in the build stage. Great customer service as this saved me having to chase and phone in for an update.

Blown away did not expect to go in a room with glass doors no lights and then lights came on and mini was spotlighted amazing never had this before

Great service

Dealt with car headlights problem , though was without a car for 2 days as needed parts

Great venue and amazing hand over made my wife's day