Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Amazing service

07 July 2019

sales

5

Sam Markl at Williams Manchester Mini is an asset to Williams. Excellent customer service.

06 July 2019

sales

5

We were constantly updated via emails and phone calls which was fabulous. The teddy and sign was such a great touch and adds to the experience

04 July 2019

sales

5

Nice salesman who explained everything well and really pleased with my car

03 July 2019

sales

5

All went smoothly

02 July 2019

sales

5

Dealership experience was superb. Sam the sales person I mainly dealt with was super-friendly and helpful, and seemed to share my enthusiasm for driving and cars. Always kept updated during the process and made to feel welcome when in the dealership.

02 July 2019

sales

5

Delivered the car within the time they said.

01 July 2019

service

5

Product knowledge is appreciated and I liked receiving videos of cars I might be interested in,describing their spec inside and out to help me decide ultimately which car I wanted to buy. I also enjoyed being able to test drive a car for 24 hours.

28 June 2019

service

3

Service was good and efficient but I tried to respond to an email sent to me by someone at Mini and have had no response to that email. One email said it was returned 'undeliverable' so emailed anther email address and got no response

24 June 2019

service

4

I was happy with everything that was carried out and the ease of arranging things

24 June 2019

service

5

The staff at mini, both in sales, and after care are excellent, they go out of their way to ensure you are seen to and looked after.

22 June 2019

sales

4

Very pleasant and knowledgable staff, no pressure, efficient and car delivered within agreed timescales

18 June 2019

sales

5

The sales person I dealt with, Louise made it a great experience.

17 June 2019

service

3

It's extremely difficult to get in touch by telephone. Often mini reception advise service is busy, they take your details, then do NOT return the call. Later they advise they are busy or short of staff. Always happens.

16 June 2019

service

5

Great service considering I did not have an appointment

14 June 2019

service

5

Quick to process me when I arrived and no hassle pick up

13 June 2019

service

5

Again based on Williams BMW. The only issue was the prices quoted online was not the price paid. I was told the oil was not included in the original quote online, therefore I had to pay circa £30 more once a the dealer.

11 June 2019

service

5

The gentleman on reception was fantastic, very helpful and considerate. I couldn't rate him high enough, he is such an asset to Williams Manchester.

11 June 2019

service

5

Quick and friendly service

09 June 2019

service

5

Good communication, work carried out explained in detail, staff helpful and professional.

08 June 2019

service

5

Vehicle is always booked in on time and finished in order to be collected on time.

07 June 2019

service

5

excellent service

05 June 2019

service

5

Very happy with the service I received by Jake and Claire.

04 June 2019

service

5

The guy in the servicing department has always been supper friendly & helpful.

01 June 2019

service

2

Navigation system was not updated as requested. It took many attempts to book the service successfully using the online system.

30 May 2019

sales

5

All the staff are friendly and polite. Everything was explained to me and I was kept informed of progress. Abbie made some nice personal touches and nothing was too much trouble.

27 May 2019

service

5

No problems

26 May 2019

sales

4

I wasn't happy after making an appointment with a salesperson only to find they were busy with another customer so handed me over to someone else.

25 May 2019

service

4

Everything ok on the day, but difficult to book and get the day I wanted. I was booked in for a Saturday then I was rung back to say I couldn't come in that day.

23 May 2019

sales

5

Sam Lenny was very helpful and guided us through the whole process

23 May 2019

service

4

Really friendly sales rep, happy with product I bought, & the MOT/service experience was good too.

23 May 2019

service

5

As above

20 May 2019

service

4

Very helpful and friendly

18 May 2019

service

5

Problem was sorted on the day as promised.

16 May 2019

service

4

Great service

14 May 2019

service

5

Allowed me to work on my laptop whilst waiting for my service and ensured my vehicle was back to me ASAP

13 May 2019

sales

5

Pleasant people who did what they promised.

11 May 2019

service

2

As above

06 May 2019

service

5

as above

04 May 2019

service

3

This visit, no issues. However it was extremely hard to get though to book car in. Last month my car needed a service, I took to a non mini dealer, as could not get through to service at Manchester or Bolton. Tried many times by phone and sent mails

02 May 2019

sales

5

It was just a very good experience!

30 April 2019

sales

4

Extremely friendly service, but ther;e could always be that little more offered for old car in part ex

29 April 2019

service

2.5

I felt the service was expensive for a one year old car and the work only took 1 hour.

25 April 2019

service

5

Great service from the team. Great price for the work completed.