Customer Reviews.
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Customer Reviews.

sales

5

Sam Lenny helped with every step in an excellent way

14 March 2020

sales

5

Sales person Melanie Shaw was brilliant. Great customer service from all staff there. Best mini centre I have dealt with.

14 March 2020

sales

5

I dealt with Abbie Newton who was excellent and professional at all times.

13 March 2020

service

5

Close to Trafford centre, lovely show room. Staff are great.

11 March 2020

sales

5

I have bought several minis from this dealership over the last 12-13 years. I know them well and their service has always been good.

10 March 2020

sales

5

Everything went to plan

09 March 2020

service

5

Always receive excellent service and a brilliant staff

09 March 2020

sales

5

Brilliant service. Always greeted as if we really mattered.

04 March 2020

service

5

Quickness of the service & having the video sent To me on my car being serviced top class

01 March 2020

service

5

Could not fault the service.

28 February 2020

service

4

no fault with personnel or building but untill the tram stops there its out on a limb, a courtesy lift or taxi could have been offered

23 February 2020

service

5

It was exactly as I expected

23 February 2020

service

5

Great service.

22 February 2020

service

4

Every thing is well arranged

22 February 2020

service

5

5 star service from a 5 star team

15 February 2020

service

4

The guys cleaned the car and picked up I needed new brake pads (advisory)

15 February 2020

sales

5

Right from the moment you go to pick up the car the experience you have is so nice it makes you feel special

14 February 2020

service

5

Great customer service. Speedy.

11 February 2020

service

1

see above - avoid at all costs!

09 February 2020

service

5

Great service at mini

08 February 2020

service

5

Welcomed. Kept informed. Just wish a little cheaper ??

08 February 2020

service

5

I am satisfied

08 February 2020

sales

5

As above, Alanna was brilliant

05 February 2020

service

4

It was very welcoming and a much better experience than the previous location in Stretford. It was good to arrived and be greeted by a lovely lady on reception. I was seen very quickly by the member of staff who dealt with me.

05 February 2020

service

3

See above 1 To be fair, Claire Heaton was excellent

02 February 2020

service

5

Everything fixed in a timely manner for a reasonable price.

02 February 2020

sales

5

All went v smoothly. Dealer found the car with spec I wanted

01 February 2020

sales

5

Abbie was very attentive and told me everything I needed to know about the car and the purchase. Everything happened exactly as she had said it would, so there was no waiting around. Abbie also went through setting up my phone in the car.

28 January 2020

service

4.5

Pleased with the video of the car service with the information it contained

28 January 2020

service

5

Great customer service

24 January 2020

service

5

Mini are the Elite in cars and customer service.

20 January 2020

service

5

Under normal circumstances, I am more than able to sort things like this out. However, I explained to Claire that a member of my close family is seriously ill and, without having to go into detail, she completely took ownership of the issue for me.

15 January 2020

service

5

New site is very well set up.

15 January 2020

sales

5

Sales were relaxed, informative and did not pressure sell, easiest buying experience I have had

15 January 2020

service

5

Very staff, knowledgeable and professional

08 January 2020

service

4

Sorted the issue quickly

08 January 2020

service

5

staff as always with Mini excellent. Welcoming and helpful

06 January 2020

sales

4

Only following the sale did the service falter - up to that point it was an excellent experience. The 2 week period, several calls and unnecessary visits to the showroom to be refunded with our PX equity was not really acceptable. Could be better!

06 January 2020

service

5

Efficient and courteous.

06 January 2020

service

4

I am very satisfied with the service I received and the repairs to my mini just disappointed with the price very expensive and the cost has gone up by £50 in 18 months.

03 January 2020

service

5

Excellent service , friendly staff and impressive Site

03 January 2020

service

3

Booked my appointment on line for a convenient time/date within vehicle service schedule reccommendations, however this appointment was cancelled and re-scheduled by the service department for 2 weeks later.

31 December 2019

service

4

Work carried out professionally

30 December 2019

service

5

Enjoyed the new premises and procedures and was kept informed by phone regarding work being done