Sam Lenny helped with every step in an excellent way

Sales person Melanie Shaw was brilliant. Great customer service from all staff there. Best mini centre I have dealt with.

I dealt with Abbie Newton who was excellent and professional at all times.

Close to Trafford centre, lovely show room. Staff are great.

I have bought several minis from this dealership over the last 12-13 years. I know them well and their service has always been good.

Everything went to plan

Always receive excellent service and a brilliant staff

Brilliant service. Always greeted as if we really mattered.

Quickness of the service & having the video sent To me on my car being serviced top class

Could not fault the service.

no fault with personnel or building but untill the tram stops there its out on a limb, a courtesy lift or taxi could have been offered

It was exactly as I expected

Great service.

Every thing is well arranged

5 star service from a 5 star team

The guys cleaned the car and picked up I needed new brake pads (advisory)

Right from the moment you go to pick up the car the experience you have is so nice it makes you feel special

Great customer service. Speedy.

see above - avoid at all costs!

Great service at mini

Welcomed. Kept informed. Just wish a little cheaper ??

I am satisfied

As above, Alanna was brilliant

It was very welcoming and a much better experience than the previous location in Stretford. It was good to arrived and be greeted by a lovely lady on reception. I was seen very quickly by the member of staff who dealt with me.

See above 1 To be fair, Claire Heaton was excellent

Everything fixed in a timely manner for a reasonable price.

All went v smoothly. Dealer found the car with spec I wanted

Abbie was very attentive and told me everything I needed to know about the car and the purchase. Everything happened exactly as she had said it would, so there was no waiting around. Abbie also went through setting up my phone in the car.

Pleased with the video of the car service with the information it contained

Great customer service

Mini are the Elite in cars and customer service.

Under normal circumstances, I am more than able to sort things like this out. However, I explained to Claire that a member of my close family is seriously ill and, without having to go into detail, she completely took ownership of the issue for me.

New site is very well set up.

Sales were relaxed, informative and did not pressure sell, easiest buying experience I have had

Very staff, knowledgeable and professional

Sorted the issue quickly

staff as always with Mini excellent. Welcoming and helpful

Only following the sale did the service falter - up to that point it was an excellent experience. The 2 week period, several calls and unnecessary visits to the showroom to be refunded with our PX equity was not really acceptable. Could be better!

Efficient and courteous.

I am very satisfied with the service I received and the repairs to my mini just disappointed with the price very expensive and the cost has gone up by £50 in 18 months.

Excellent service , friendly staff and impressive Site

Booked my appointment on line for a convenient time/date within vehicle service schedule reccommendations, however this appointment was cancelled and re-scheduled by the service department for 2 weeks later.

Work carried out professionally

Enjoyed the new premises and procedures and was kept informed by phone regarding work being done