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Customer Reviews.

sales

5

Alanna was brilliant about keeping me informed

08 September 2020

sales

5

Alanna was highy personable and very helpful throughout the process from ordering the car right through to handing it over on the day of collection - she is a credit to the business there in summary

07 September 2020

sales

5

Cared about getting the best for me

04 September 2020

sales

5

The sales executive looked after our Mini buying experience very well considering the COVID restrictions that have made everyone's lives more awkward recently.

02 September 2020

service

5

Always do what they say.

31 August 2020

service

5

Quick and organised!

31 August 2020

sales

5

Excellent handover

31 August 2020

sales

5

My car was delivered earlier than expected. Purchase was easily sorted.

28 August 2020

service

5

Quick and clear

27 August 2020

service

5

Brilliant communication and staff so friendly and helpful. And only necessary work done and other stuff well explained.

23 August 2020

service

5

Was really quick, the staff were attentive and the waiting area was relaxing.

23 August 2020

service

5

Service was completed efficiently and within a reasonable waiting time

22 August 2020

sales

5

Salesman Daniel Westwood very friendly and helpful, made the whole procedure very easy.

19 August 2020

service

4

Service was amazing, however having to pay for it as I had gone over the 38k mileage - as the car had not asked for service - left a very sour taste..

16 August 2020

service

2

Same as above.

16 August 2020

sales

5

Daniel was great throughout the whole process no matter how much I phoned him up asking for updates on when the car would be in I would always get a call back quickly and he was always there to offer assistance.

15 August 2020

sales

5

My sales rep, Alanna, was so helpful and made the whole process really easy

13 August 2020

sales

5

I was able to purchase the car that I wanted. I received clear communication, and overall a very efficient service

11 August 2020

sales

5

Alanna Bryant was very helpfull and made the experience relaxed and comfortable

11 August 2020

service

5

The whole experience was easy even in the current situation. The drive in area is a great idea.

07 August 2020

sales

5

Couldn't do any more for us

04 August 2020

service

5

The virtual tour was very good and let me know what was going on with my car

03 August 2020

sales

5

Through a change of customer representative, a change of premises and to the `COVID precautions, it has been very smooth and professional, organised as always.

31 July 2020

service

5

everyone was very friendly and professional, and everything was done when they said it would be

20 July 2020

service

5

Got an appointment quickly. Sensor issue resolved on the day (2 hour wait). Sophie went above and beyond to get a fair deal on the cost given our loyalty to mini and the car only just being out of warranty.

17 July 2020

service

5

very fast and easy process

15 July 2020

sales

5

The car was already available. I went in on the Monday and picked the car up on my next day off on the Friday

15 July 2020

service

5

Extremely professional during this difficult time

13 July 2020

sales

5

Great car

11 July 2020

sales

5

Very satisfied

07 July 2020

sales

5

Mel was warm, welcoming and really helpful and professional

06 July 2020

sales

4

Covid prevented the full handover experience but was still well handled.

05 July 2020

service

5

They talked us through everything and I like how they sent us a video going through what had been done on my mini

03 July 2020

service

3

I recently got my car serviced however no one explained what got done and changed. I recently had a manufacturing problem and again wasn't told any details all I was told was to pick it up. Would of liked to be told what work had been done and why

29 June 2020

sales

5

My saleswoman Mel was lovely and very professional

29 June 2020

service

5

Easy booking process, courteous staff, good Covid-19 measures in place, prompt servicing.

29 June 2020

service

5

Quick and efficient.

29 June 2020

service

4

The whole experience was faultless in these unprecedented circumstances

28 June 2020

service

5

Very easy to book service and service completed in suggested time frame

27 June 2020

sales

5

Everything went to my satisfaction.

25 June 2020

service

5

I had my car end of warranty service & MOT Everything was done as promised and the staff were helpful

24 June 2020

service

5

Excellent communication and updates

22 June 2020

service

5

Clear instruction and notification regarding attendance for service Efficient and pleasant front of house staff throughout. The service department were reliable and prompt and gave excellent service.

22 June 2020

service

4

very friendly and professional

22 June 2020

service

5

Oil change being a new driver they explained everything to me and was so helpful

21 June 2020

service

5

happy that my car is in the best hands.

21 June 2020

service

5

Great premises, efficient Social distancing

21 June 2020

service

5

Everything went to plan and the customer service was very good

21 June 2020

service

4

Very efficient and courteous .