OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 98 comments received in the last 90 days.
03 February 2026
I am completly satisfied with the service from Miles & the team at Mini. Miles was absolutely wonderful from start to finish & I would rate my experience 20 if I could!!!
27 January 2026
Excellent service knowledge and great sales and support staff a returning customer to Williams overall could not fault the service and help we received
23 January 2026
I love my new car
15 January 2026
The whole process been very smooth and easy. It took a lot of time on the day because I was looking through all the colours and models of different mini Mr Jordan Davidson from Williams Mini Manchester UK been very patient and very knowledgeable. TY
09 January 2026
Great service and kept up to date with my order
07 January 2026
Very easy to do, no problems.
06 January 2026
Jordan was great. Super helpful and friendly
05 January 2026
I dealt with Miles at Trafford. He was amazing and nothing was too much. Always answered my questions and emails promptly even after buying the car. Service was excellent.
05 January 2026
Always professional, helpful and friendly.
10 February 2026
Quick service, didn't have to wait long and car was clean when handed back
10 February 2026
Tyre burst on motorway. Car recovered to Mini Trafford. They were really helpful and got the tyre replaced the next day. All staff were really informative and exceeded expectations
08 February 2026
Very happy with the service The staff wear very professional Answering all my questions
07 February 2026
Good service from all staff
07 February 2026
Friendly staff. Liked the drive through and the car valet
07 February 2026
It's clean and welcoming with friendly knowledgeable staff
05 February 2026
I was given a completely dishonest message that one of the tyres on the car was "cut to the cords". I took the car to two independent tyre specialists who removed the tyre, examined it and confirmed the tyre was in perfect condition.
04 February 2026
Clair was great with getting my car in and setting everything up . I like the fact the car gets cleaned from the inside and out .
02 February 2026
The staff were welcoming and helpful, and the location is excellent
02 February 2026
You did what you said you would
FIND Williams Manchester.
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 0161 907 0290
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 0161 907 5100
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
09 February 2026
Alanna Bryant managed the purchase of my mini countryman E. She was efficient and knowledgeable, friendly and personable but above all professional. Nothing was too much trouble and the sale went through smoothly.