OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
146 ratings and 123 comments received in the last 90 days.
19 May 2026
Everyone were helpful & facilities were great.
13 May 2026
Fantastic service friendly staff and very knowledgeable and welcoming
11 May 2026
Alanna made the process very easy, was very approachable and was free to answer any questions I had. She was able to accommodate changes easily.
10 May 2026
Always great service from Alanna. Even though I have moved from Manchester I would still buy my car from the Manchester dealer and from Alanna. Order processed quickly and Alanna was helpful and knowledgeable in helping me decide which Model mini.
09 May 2026
Experience with the centre was good but online procedure with BMW complicated and unnecessary compared with previous purchases.
08 May 2026
Stacey made us feel so at ease and could not fault the service we was given as motibility customers we have experienced stigma around this in and this experience was the opposite we didn't even feel like we were motability customer
03 May 2026
My favourite brand of cars - the staff made the whole experience amazing, especially Alanna, would highly recommend. My car is amazing, love the colour and the tech pack
02 May 2026
Tracey was as absolutes delight working with. She was extremely helpful and detailed oriented and supported me through out the process. She's a star who went above and beyond. I loved working with her on getting my new car.
30 April 2026
I would highly recommend Alanna to anyone looking to purchase a Mini. She spent time going through all my options and listened to my preferences.
20 May 2026
Wasn't informed of the new text message request for payment, and received multiple of this message before being advised that the work on my car was completed.
20 May 2026
Great service
16 May 2026
Extremely helpful staff and very efficient service.
16 May 2026
Handover was nice. The booking via App can be improved as it does not show
15 May 2026
Very helpful staff able to get a drink and wait in a nice environment
13 May 2026
Friendly staff very helpful
13 May 2026
Always excellent customer service Clare is very efficient, polite and informative
12 May 2026
Great service all round
11 May 2026
fast, friendly, competent and reliable
07 May 2026
Gareth broadband was extremely helpful showing me on the features about the car with this being a big upgrade compared to my previous vehicle. Throughout the process of getting the car he was very quick with getting the car for me
FIND Williams Manchester.
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 0161 907 0290
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 0161 907 5100
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
20 May 2026
Stacey was extremely helpful through the whole process. She was on hand to answer questions and explained everything fully including trims, spec etc which I had previously felt confused about. She was a pleasure to purchase my car with.