OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
152 ratings and 128 comments received in the last 90 days.
24 June 2026
Brilliant end to end sales service
21 June 2026
Great service good not do enough for me
21 June 2026
Easy and friendly to deal with
20 June 2026
Excellent all round service , lovely agent
20 June 2026
Excellent service with a personal touch
16 June 2026
Very satisfied with the service. Very polite and helpful
15 June 2026
Been well looked after
10 June 2026
The showroom has a lovely welcoming feeling around it and our customer advisor Stacy was an absolute dream! So so professional and friendly. She made the whole process stress free from start to finish and is an asset to the dealership
09 June 2026
Safina was welcoming and friendly. The whole experience was great from start to finish. The hand over was an amazing experience and made us feel very special.
28 June 2026
The ease of making the booking and checking in and dropping the car off was easy. The staff that were dealt with were all polite and friendly, from Claire Heaton at booking in to Mark, Max and Lee on the day of the appointment.
26 June 2026
I went in because the car wasn't accelerating properly, but the report didn't mention the reason, and they told me I'd have to pay 400 to find out. I then went to another service centre, where, for a lower fee, I found out the problem was the DPF.
26 June 2026
Booked in for service and MOT. When I dropped the car off you didn't know you were servicing it, lucky I checked! Was told car was ready for collection but had to wait roughly 45 minutes because it wasn't ready, apparently issue with the MOT.
22 June 2026
Booked my mini in for a service with bookings, I was told my car would be valeted as part of the service, it was Not valeted, the service was okay, the service team rang me to collect at 16.45, I arrived on time but they didnt get to me until 17.30.
22 June 2026
The whole process was seamless. The 3 members of staff I encountered were courteous and efficient, all adding to the over experience.
21 June 2026
Very welcoming, an efficient and quick service. Everyone is friendly and helpful. I needed something clarifying and access to old service history and it was no trouble and Radcliffe emailed me all the docs promptly.
21 June 2026
Had to buy wipers to.pass mot - price extortionate - nothing wrong with existing wipers, not split and not smearing
20 June 2026
Excellent professional service with a personl touch
19 June 2026
My only slight annoyance was I'd booked the earliest morning slot on the day, but my car wasn't looked at until the afternoon and then needed an extra day.
17 June 2026
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FIND Williams Manchester.
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 0161 907 0290
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 0161 907 5100
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
27 June 2026
Safina was great throughout the process