OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
145 ratings and 108 comments received in the last 90 days.
24 August 2025
Easy and enjoyable with friendly and professional staff
22 August 2025
Miles kept us up to date on the progress of our order and went above and beyond to accommodate our unusual requirements to get us the exact car and configuration we wanted
21 August 2025
I couldn't fault the purchase on my new mini , Jordan who initially met us when we first visited the show room dealt with us throughout from the start to my collection of my new car . Professional , knowledgeable , friendly ,handover fabulous
17 August 2025
Service from williams Manchester was excellent and very efficient compared to previous service at Bolton centre.
11 August 2025
Helpful with the car setup and explored various car options before purchase.
10 August 2025
Great service and not pushy or I would never have bought.
05 August 2025
The dealership team were efficient, on the ball and made me very welcome. The car performs exactly as specified. A very exciting driving experience.?? Shame about minifinance ??
05 August 2025
Everybody was very welcoming and happy to assist. Alanna and the car was ready and waiting for me to arrive.
04 August 2025
Very
10 September 2025
Easy to book, easy check in and good communication throughout. The follow up phone call was annoying, someone obviously reading from a script but everything else was great.
08 September 2025
Very satisfied
07 September 2025
After this repair, it would be best to have a complete report to see what the issues were. I noticed that it seems there was no four-wheel alignment done! Overall, I'm still relatively satisfied
07 September 2025
My can is clean and well maintained every time I come back
03 September 2025
Very happy with how I was dealt with
02 September 2025
Claire was ready and explained everything properly. Thank you
29 August 2025
This is the best experience I have had. A staff arrange a hire car for me to commute back home rather than keep waiting
28 August 2025
Too many marketing emails and follow ups , and too much encouragement to use on line rather than speaking to a knowledgeable human being like Claire
28 August 2025
Polite and friendly staff, with a warm welcome by the concierge staff on arrival at the dealership.
24 August 2025
Courteous and helpful staff.
07 September 2025
Friendly, helpful, good selection of cars to view. Delivered car on time.