OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
116 ratings and 94 comments received in the last 90 days.
09 February 2026
Alanna Bryant managed the purchase of my mini countryman E. She was efficient and knowledgeable, friendly and personable but above all professional. Nothing was too much trouble and the sale went through smoothly.
03 February 2026
I am completly satisfied with the service from Miles & the team at Mini. Miles was absolutely wonderful from start to finish & I would rate my experience 20 if I could!!!
27 January 2026
Excellent service knowledge and great sales and support staff a returning customer to Williams overall could not fault the service and help we received
23 January 2026
I love my new car
15 January 2026
The whole process been very smooth and easy. It took a lot of time on the day because I was looking through all the colours and models of different mini Mr Jordan Davidson from Williams Mini Manchester UK been very patient and very knowledgeable. TY
09 January 2026
Great service and kept up to date with my order
07 January 2026
Very easy to do, no problems.
06 January 2026
Jordan was great. Super helpful and friendly
05 January 2026
Always professional, helpful and friendly.
18 February 2026
Delay in delivery of young used car.
17 February 2026
From the minute I contacted Mini to book my service to the moment I left the customer service was exemplary. Swift response to the telephone call, professional, friendly, supportive, clear. Just excellent service
16 February 2026
Excellent staff and communications
13 February 2026
Excellent service.
12 February 2026
Great service all the staff are so professional and friendly keep you Informed during the process.
12 February 2026
Booking, reminders, messages and communication was great. Experience on the day was first class. Great drop off and great communication about was needed. Impressive how you were able to accommodate the test and work in a morning.
10 February 2026
Quick service, didn't have to wait long and car was clean when handed back
10 February 2026
Tyre burst on motorway. Car recovered to Mini Trafford. They were really helpful and got the tyre replaced the next day. All staff were really informative and exceeded expectations
08 February 2026
Very happy with the service The staff wear very professional Answering all my questions
07 February 2026
Good service from all staff
FIND Williams Manchester.
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 0161 907 0290
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 0161 907 5100
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
17 February 2026
Very helpful and knowledgeable