OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 102 comments received in the last 90 days.
23 January 2026
I love my new car
15 January 2026
The whole process been very smooth and easy. It took a lot of time on the day because I was looking through all the colours and models of different mini Mr Jordan Davidson from Williams Mini Manchester UK been very patient and very knowledgeable. TY
09 January 2026
Great service and kept up to date with my order
07 January 2026
Very easy to do, no problems.
06 January 2026
Jordan was great. Super helpful and friendly
05 January 2026
I dealt with Miles at Trafford. He was amazing and nothing was too much. Always answered my questions and emails promptly even after buying the car. Service was excellent.
05 January 2026
Always professional, helpful and friendly.
04 January 2026
Miles was amazing, he talked us through quotes and comparisons. Discussed additional services and options available to us. Great communication throughout.
03 January 2026
I was given the information I needed and time to discuss the options available, and test drove a car to ensure I was happy with it. I appreciated the unveiling experience on collection, help and explanation from Miles with setting everything up.
01 February 2026
Very good experience had an mot, car was washed too which was good.
31 January 2026
Great service especially from Clare on reception .. went out of her way to help me.. a great asset to the team.. nothing too much trouble.
31 January 2026
Fast and easy.
28 January 2026
The staff very welcoming, service excellent Communication from Claire was great with regular updates .. The car came back clean and tidy. One satisfied customer..
26 January 2026
Chloe Sheridan was very helpful and provided every detail and aspect of to which was happening with my car showed us where to get a coffee whilst we waited and ensured everything was getting taken care of which is nice to have the reassurance..
26 January 2026
Great service professional and customer focused
26 January 2026
Ability to accommodate an urgent request and done so without any fuss. Work carried out timely and professionally
25 January 2026
Claire Heaton always welcoming and takes great care of me
25 January 2026
I'm always confident by having any car service with Mini/BMW as I know it will be done correctly.
24 January 2026
Satisfied with service as the car was not washed due to the wash jet having frozen due to the weather. They didn't propose to get it done on different day the wash of the car
FIND Williams Manchester.
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 0161 907 0290
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 0161 907 5100
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
27 January 2026
Excellent service knowledge and great sales and support staff a returning customer to Williams overall could not fault the service and help we received