OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
150 ratings and 131 comments received in the last 90 days.
11 May 2026
Alanna made the process very easy, was very approachable and was free to answer any questions I had. She was able to accommodate changes easily.
10 May 2026
Always great service from Alanna. Even though I have moved from Manchester I would still buy my car from the Manchester dealer and from Alanna. Order processed quickly and Alanna was helpful and knowledgeable in helping me decide which Model mini.
09 May 2026
Experience with the centre was good but online procedure with BMW complicated and unnecessary compared with previous purchases.
08 May 2026
Stacey made us feel so at ease and could not fault the service we was given as motibility customers we have experienced stigma around this in and this experience was the opposite we didn't even feel like we were motability customer
03 May 2026
My favourite brand of cars - the staff made the whole experience amazing, especially Alanna, would highly recommend. My car is amazing, love the colour and the tech pack
02 May 2026
Tracey was as absolutes delight working with. She was extremely helpful and detailed oriented and supported me through out the process. She's a star who went above and beyond. I loved working with her on getting my new car.
30 April 2026
I would highly recommend Alanna to anyone looking to purchase a Mini. She spent time going through all my options and listened to my preferences.
28 April 2026
I had a fantastic, memorable experience. Stacey provided a personable, helpful, exciting and excellent service throughout the purchase of my new car.
26 April 2026
The handover experience was anazing and during this time Stacy couldnt have done more. She took me through all of the features of the car, setting everything up for me and explaining everything.
13 May 2026
Friendly staff very helpful
13 May 2026
Always excellent customer service Clare is very efficient, polite and informative
12 May 2026
Great service all round
11 May 2026
fast, friendly, competent and reliable
07 May 2026
Gareth broadband was extremely helpful showing me on the features about the car with this being a big upgrade compared to my previous vehicle. Throughout the process of getting the car he was very quick with getting the car for me
07 May 2026
Friendly quick service . Staff are always a pleasure.
05 May 2026
I was made to wait over 30mins to collect my car because reception never told anyone I'd arrived
04 May 2026
Everything went smoothly and car was ready on time if not before.
03 May 2026
Friendly and informative service
29 April 2026
Really nice and lovely staff. Close to Trafford centre which was convenient. Helped that they had Saturday morning available. Also got a free coffee and a little cake which was an added bonus.
FIND Williams Manchester.
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 0161 907 0290
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 0161 907 5100
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
13 May 2026
Fantastic service friendly staff and very knowledgeable and welcoming