OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
183 ratings and 155 comments received in the last 90 days.
27 September 2026
Im very satisfied thanks to Alana. She helped me pick the perfect car within my budget and kept me updated regarding a delivery date. I have purchased a few cars over the years and have never had such a positive experience as I had at Mini.
27 September 2026
Great service, attentive sales consultant, knowledgeable on product.
26 September 2026
Straight forward service and polite member off staff
25 September 2026
All Good
25 September 2026
Great service given by Safina. Friendly honest and no pressure sales are the best kind
25 September 2026
Salesman called David was really helpful. He was polite and answered all our questions both before we ordered the new car and after we picked it up.
23 September 2026
Professional and helpful throughout
22 September 2026
Lack of communication before picking the car up and now a problem with setup card - Williams Manchester are not helpful
18 September 2026
Personnel service Friendly approach
30 September 2026
Easy to book the desire time & date with the assistance from Claire
30 September 2026
Excellent service
29 September 2026
Quick. Kept informed. Nice staff Hate the online check in. I did it then sat waiting behind cars who hadnt. Reception lady who ive dealt with many times is superb. The old way of dropping off paying and collecting far better and more personal.
29 September 2026
All went well: what more can I say. Staff are helpful and friendly. The showroom is always pristine.
29 September 2026
Booked in for a 3 hour appointment and leaving the car earlier than required, had to chase and only then informed the vehicle needed a new tyre to pass its MOT, thus adding another hour to the delay/car not clean as 30 more mins required! 5 Hours!
29 September 2026
It was excellent - and the car cleaning was a nice touch
28 September 2026
Quick and efficient and friendly staff
28 September 2026
Clare was amazing
28 September 2026
Very helpful and efficient staff
27 September 2026
Efficient service Greeted by Claire - friendly face since the car was purchased No issues
FIND Williams Manchester.
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Please note that our Christmas opening hours are as follows:
24 December: Closed from 1pm
25 & 26 December: Closed
27 – 30 December: Open as Usual
31 December: Closed from 1pm
1 January: Closed
2 January: Normal Hours Resume
Phone
- 0161 907 0290
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Please note that our Christmas opening hours are as follows:
24 December: Closed from 1pm
25 & 26 December: Closed
27 – 30 December: Open as Usual
31 December: Closed from 1pm
1 January: Closed
2 January: Normal Hours Resume
Phone
- 0161 907 5100
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
29 September 2026
excellent communication and loved the car however would have liked updates when the car was delayed - just a minor issue