OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
184 ratings and 154 comments received in the last 90 days.
03 September 2026
I had an extremely pleasurable experience whilst i chose my new car. I dealt with Safina Sharif who was so very helpful and explained everything to me. She is obviously experienced, and knew her stuff. She is an asset to the company.
31 August 2026
Stacey was very helpful and clear with all the information needed
26 August 2026
Alanna was brilliant she kept me up dated with every thing and was always on hand to answer any questions. Thank you Alanna you are a credit to mini williams
12 August 2026
Dave (Potter) was amazing throughout-really helpful and great at letting us know what was happening at each stage. Couldn't have been better!
09 August 2026
Sam Clarke was amazing! From first meeting him he was professional and very helpful and he assisted us throughout the sale. He sent regular updates and necessary paperwork via email and also rang me with updates. He is an asset to your company!
04 August 2026
Great communication with Stacey and I felt really supported throughout the process. Also glad that my new Mini arrived a bit earlier than expected.
04 August 2026
Very attentive and informative throughout - our sales person Alanna Bryant was really brilliant !
04 August 2026
Stacey was really friendly, helpful and patient and explained everything as often as i needed, and kept me informed during the waiting for the vehicle to be made and arrive,which was longer than expected, but that was beyond anybody's control
31 July 2026
Totally the best experience we've had buying a new car from start to finish, no pushy sales, Stacey was lovely and the reveal of the new mini was amazing, loved it ??
06 September 2026
High quality service in all aspects.
05 September 2026
Amazing service No delays
02 September 2026
great friendly service
02 September 2026
Always a great service with you. I dealt with Claire Heaton, who i have dealt with for many years, and Safina Sharif, both of who were excellant. They explained everything very clearly and were so polite, kind and very friendly.
01 September 2026
Good helpful service, brilliant hospitality
01 September 2026
Good value and prompt service
01 September 2026
Claire Heaton was great at keeping me informed throughout the whole process of diagnosing the fault. I could also see how much care and effort (from all of the mechanics involved) that was put into making sure everything was resolved.
01 September 2026
all went smoothly
31 August 2026
Unfortunately it was a repeat visit as brake discs were not in the first time
31 August 2026
Prices quoted incorrectly, wait longer than expected, car not cleaned as advised it would be. Discovered when car was booked for service last January that it hadn't actually been serviced.
FIND Williams Manchester.
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Please note that our Christmas opening hours are as follows:
24 December: Closed from 1pm
25 & 26 December: Closed
27 – 30 December: Open as Usual
31 December: Closed from 1pm
1 January: Closed
2 January: Normal Hours Resume
Phone
- 0161 907 0290
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Please note that our Christmas opening hours are as follows:
24 December: Closed from 1pm
25 & 26 December: Closed
27 – 30 December: Open as Usual
31 December: Closed from 1pm
1 January: Closed
2 January: Normal Hours Resume
Phone
- 0161 907 5100
Manchester as well as surrounding areas including Hyde, Salford, Sale and Stalybridge
04 September 2026
Dave was very helpful & knowledgeable and answered all our queries. Arranged a time for handover & kept us up to date during the process. Excellent salesman!