OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
144 ratings and 113 comments received in the last 90 days.
03 July 2025
Panashe was very knowledgeable and most helpful.
02 July 2025
Was kept up to date the whole time
30 June 2025
Excellent staff, Safina was superb
16 June 2025
Jordan at Williams Manchester was brilliant. Fully informative throughout and a lovely handover on collection day.
09 June 2025
Safina was great through out the process
06 June 2025
Attentive and approachable staff
04 June 2025
Panashe the Sales Executive was extremely thorough in explaining all the different options etc. from my first visit to pick up. It was also nice that the Manager came and spoke to us and then again on pick up day.
03 June 2025
Everyone at Williams were fab and looked after us thank your sou. esp Josh
03 June 2025
I felt looked after throughout
04 July 2025
I trust your service
03 July 2025
Problem with the boot all sorted within the day
03 July 2025
Everything went like clockwork. Staff were friendly and efficient.
03 July 2025
Didnt clean the car like they usually do
02 July 2025
All the hassle was taken out of my vehicle break down by the Williams team
02 July 2025
Work was completed in time given
02 July 2025
Claire Cullen, customer service level was brilliant she understood the car needed fixing before school picks up. Even after the check the next day engine light came back on she dealt with my enquiry again fast & made sure the car was fixed next day
02 July 2025
Very good communication and customer service
30 June 2025
I think the environment of the showroom is great, so it's a good place to stay when you doing the service.
25 June 2025
Highly satisfied.
06 July 2025
Helpful at pint of purchase. Kept me up to date. Great pick up.