OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
177 ratings and 131 comments received in the last 90 days.
02 December 2025
As above
30 November 2025
Great service from Panashe at Williams Manchester. Superb communication re: updates and queries
27 November 2025
I attended the MINI Centre on 2 occasions to arrange purchase & then delivery of my new car. On both occasions I was dealt with in a courteous, helpful, professional & patient manner. The collection process was a very enjoyable experience indeed.
26 November 2025
The purchase of the Mini was smooth and Safina dealt with my enquiry efficiently and with professionalism
25 November 2025
Prompt clear & personal
25 November 2025
This will have been our second purchase from Miles Moorecroft from mini Manchester. Miles is a lovely, patient and very helpful person and made the purchase of our mini very pleasurable.
23 November 2025
I was extremely satisfied with my experience at the MINI Centre during both the purchase and delivery of my new car. The team was professional, welcoming, and attentive throughout the entire process. Alanna made everything smooth and enjoyable!
18 November 2025
Fantastic customer service across the board, especially from Miles at Williams Manchester who was incredibly helpful.
18 November 2025
Had a great experience
06 December 2025
Nice services
06 December 2025
Nice staff
03 December 2025
Extremely satisfied with the help and advice I received from Safina Sharif who navigated me through the whole process of exchanging and buying a different car. I couldn't have asked for more as she went above and beyond to make sure everything was ok
03 December 2025
Claire Heaton was excellent
03 December 2025
I dealt with Alanna Bryant and she was incredibly helpful and made the process from start to finish so smooth, and she answered all my questions (of which there were many!)
01 December 2025
Would have been a 5 except for the time it took!
01 December 2025
After a recent visit to Manchester mini the service system works very smoothly...
01 December 2025
Same as above
01 December 2025
Booking a service, dropping off, consequent communication and picking up was really easy.
01 December 2025
Always find Williams Manchester reliable and competent
FIND Williams Manchester.
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 0161 907 0290
Manchester, Hyde, Salford, Sale and Stalybridge
Address
- 20 Barton Dock Road, Stretford, Manchester, Greater Manchester, M41 7GF
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 0161 907 5100
Manchester, Hyde, Salford, Sale and Stalybridge
03 December 2025
Excellent