About Your Local MINI Retailer | Williams Manchester

Williams
Manchester MINI

Automatic
Petrol

Automatic
Petrol

Automatic
Petrol

Automatic
Petrol

Automatic
Petrol
Plug-in Hybrid

Automatic
Petrol

Automatic
Plug-in Hybrid

Automatic
Electric

OUR CUSTOMER REVIEWS

SERVICE

4.5

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

128 ratings and 79 comments received in the last 90 days.

19 July 2022

I was given a realistic timeframe for delivery and kept up to date throughout the process. Delivery was within the given timeframe.

16 July 2022

Given the paper work challenges I caused Sam Lenny , he coed admirably and did a super job

12 July 2022

Efficiency

12 July 2022

Very helpful and efficient. Talked through everything

10 July 2022

Excellent service from the Sales Adviser, courteous and kept us updated on progress. Plus gave flowers to my wife!

10 July 2022

Friendly, welcoming and accommodating

04 July 2022

Jordon was so helpful throughout the whole process and kept me up to date every step of the way.

04 July 2022

Sam = the best

03 July 2022

No issue

02 July 2022

Super happy.

See all reviews

26 June 2022

Well organised and everything went as expected

25 June 2022

Felt well looked after, changing my mini was simple and easy to do

25 June 2022

Melanie was absolutely fab. Very professional and kept us informed all the way.

20 June 2022

Kept us informed throughout

20 June 2022

The salesperson Stacey was fantastic and although I had to wait 9 months for delivery, she kept me fully informed throughout the whole process

15 June 2022

The big reveal was amazing, I loved it! Alanna was amazing, nothing was too much trouble for her.

14 June 2022

Great service, very seamless process of trading in my old car for a new one. Great communication from sales team (Abbie and Stacey).

12 June 2022

Excellent service from Abbie at William Manchester. All options were explained as were the finance details. No pressure to commit, a straight forward purchase really. When we picked the car up and completed the paperwork, the actual handover amazing.

10 June 2022

The Manchester team are amazing, from enquiry through to sale, this time it was a proactive sale due to the equity I'd built up. So nice surprise to get the call and even nicer getting the car!

10 June 2022

Always given a very warm welcome by Stacey, and by others when she was unavailable. Stacey knows the product and options very well and gave us all the help we needed to make our purchase and made the collection of the car a real pleasure.

06 June 2022

The purchase of the car through the mobility scheme was smooth and pleasant and the delivery showmanship when I collected the vehicle was fantastic. The umbrella was a nice addition along with the teddy bear, which my friends daughter loves.

03 June 2022

Second mini from Williams Manchester dealer - was really happy to get the right deal and the mini centre worked hard to get the deal in the right place to make it viable Second mini purchase and will continue to come back again if the deal is right

02 June 2022

We received excellent help and advice on our initial visit right through to placing our order and waiting for delivery . The handover went perfectly smoothly and the salesperson Alana Bryant went to considerable trouble to make it special

30 May 2022

Very personal, thorough customer service

22 May 2022

Really enjoyed the reveal

17 May 2022

Abbie was very professional and answered all questions clearly

16 May 2022

Completely satisfied, could not of asked for better service

10 May 2022

I was satisfied

09 May 2022

We're told in advance that car would arrive much late because of manufacturing.

09 May 2022

Nothings too much trouble

08 May 2022

Timely responses

08 May 2022

Made to feel very welcome and understood all parts of the process

08 May 2022

The centre is welcoming, comfortable and very modern. The staff employed there were extremely courteous, and keen to help.

08 May 2022

There was a delay of my new car, but Alanna kept me in the loop when delivery was and that was fine by me.

07 May 2022

The purchase was very easy & the delivery was fantastic. Could not recommend more!

02 May 2022

Good service

02 May 2022

Abbie was informative but not pushy. Communication was great and handover of the car was a fun experience as well as helpful as Abbie took the time to sit in my car with me, set up some of the features and explained the key points to me.

26 April 2022

The car is amazing. Production took longer than expected but issues were not in our or Mini's control and we were kept informed at all times. The reveal on pick up was something we were not expecting, this is our first purchase or a brand new car

16 July 2022

The staff were super helpful and polite

16 July 2022

No problem booking in for MOT easy to get an appointment. Professional helpful friendly staff on reception service department . Satisfied with the service received.

08 July 2022

Claire dealt with my service, she was fabulous- she made me coffee while I waited snd was very friendly as well as professional.

07 July 2022

Resolved fault in one day with full explanation and very helpful staff

05 July 2022

As above. Claire really helpful and detailed response. Knowledgeable

04 July 2022

Everything was very easy.

24 June 2022

The staff are helpful and very efficient. Nothing is too much trouble, the lady that booked my car in for its service & mot also made it possible for a new bumper to be put on whilst the car was with you - she kept me informed at all times.

20 June 2022

as usual great

20 June 2022

Professional service

20 June 2022

Kept me informed

See all reviews

19 June 2022

I was very satisfied although my car came back with a different fault Williams soon put right Excellent service.

19 June 2022

It was easy to book in and I just dropped the car off and went to the Trafford Centre for some shopping and lunch. They called when the car was ready and I just picked it up with everything done

19 June 2022

Competent and knowledgeable staff.Very good experience as always when having MOT and service.

18 June 2022

Great check in and collection with all works completed quickly

18 June 2022

Great service always helpful

14 June 2022

All fine.

11 June 2022

It's Mini! Positive communication, reassurance and confidence.

11 June 2022

Very satisfied

10 June 2022

The feedback on the car was helpful and Claire helped to find me a room to take a private work call while I waited for my car and she served me cake which was great!!

09 June 2022

Excellent, cant fault them from the time to check in to time of driving away. I don't worry about my mini in their hands.

07 June 2022

The team are knowledgeable, helpful and friendly.

06 June 2022

Very courteous and polite, kept me up to date with progress

05 June 2022

Great service, fast and professional

05 June 2022

The car is running well.

02 June 2022

Excellent access, pleasant people, what more could you ask for?

02 June 2022

Completed at the time agreed.

01 June 2022

Great staff

30 May 2022

I want to make sure my car is safe on the road as possible, and I feel that if anything needs attention I will be told and so it can be sorted out

28 May 2022

The service received was quick, the staff very friendly and I got a nice clean car to take home

27 May 2022

Conveniently located, staff are always helpful and knowledgeable. Paperwork good, kept informed of progress of work. Modern, open environment when waiting. Conveniently located to the Trafford Centre

22 May 2022

As above, cannot fault it at all.

21 May 2022

Great service

19 May 2022

Never any issues from start to finish

16 May 2022

Easy to book, friendly and responsible

10 May 2022

Quick, efficient, friendly and good quality

09 May 2022

Booked my car in for service over the telephone person I spoke to was very helpful. Waited for my car whilst it had its service person on reception was helpful and professional and I was offered refreshments whilst I waited.

07 May 2022

Very nice and friendly service Fix the issue in time with high efficiency

03 May 2022

Online booking was easy to use. On the day I took my car a man advised me where to go and who to ask for. Claire booked my car in and although the car wasn't on the system for service, it was duly booked in with no issue and no huffing. Thank you

30 April 2022

Excellent service

30 April 2022

Really helpful , considerate of what I was looking for good advice on specification on the car

30 April 2022

Service wonderful from when you arrive with your Mini. Every Mini owner treated the same even me with my older Mini. Top marks always.

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